Login Trouble

If you’re having trouble logging into Cisco Secure Client (aka the Software VPN), make sure you've carefully followed the steps provided for your operating system under the "Software VPN" tab on the main VPN page. In particular:

• Enter the correct hostname vpn.uci.edu and then click Connect.
• When prompted, make sure you've selected the correct Group (IMPORTANT: use UCIFull if you want to access UCI Library resources from off-campus).
• Make sure you enter your UCInetID in all lowercase (UPPERCASE will not work).
• If you’ve forgotten your UCInetID password, you can reset it here.

If you're still having trouble, it's possible that you may be blocked due to a DMCA complaint. Learn how to get unblocked.