This site requires JavaScript to be enabled

Google Chrome (iOS) - Browser Troubleshooting

170 views

4.0 - Last modified on 04-07-2026 Revised by Paty Ruiz Gonzalez

3.0 - Last modified on 04-13-2022 Revised by Sylvia Bass

2.0 - Last modified on 04-12-2022 Revised by Sylvia Bass

1.0 - Created on 08-21-2021 Authored by Stephen Rico

How to enter Incognito Mode

  1. Open the Chrome app Chrome.
  2. Tap More (3 dots in a horizontal line), then tap New Incognito Tab.
  3. A new window will open. To check if you're in Incognito mode, on the address bar at the top, look for the gray incognito icon Incognito mode.

How to clear Cache & Cookies

  1. Open the Chrome app Chrome.
  2. Tap More (3 dots in a horizontal line), then tap History.
  3. Tap Clear Browsing Data.
  4. At the bottom of the page tap 'Delete browsing data.'
  5. Select the time range: All Time, then tap on Browsing data. Tap on Cookies and site data and Cached images and files. Then tap Confirm on the top right. 
  6. Tap on Delete data, your cache and cookies will be successfully cleared.