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Safari (iOS) - Browser Troubleshooting

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How to enter Private Mode

  1. On your iPhone, iPad, or iPod touch, open Safari, then tapĀ .
  2. Tap Private, then tap Done.
  3. A new private window appears. If you tap on the address bar, you will be informed that you are in private browsing mode.

How to clear Cache & Cookies

  1. From the home screen, tap the Settings button.
  2. On the Settings screen, scroll down and tap the Safari button.
  3. Under the 'Privacy' section of the Safari screen, tap the button labeled Clear History and Website Data.
  4. On the confirmation pop-up, tap Clear History and Website Data. Your cache and cookies will be successfully cleared.