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What to Do If You Did Not Receive Your Paycheck

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3.0 - Updated on 04-04-2024 by Claire Tenney

2.0 - Updated on 05-08-2023 by Linda Oakes

1.0 - Authored on 05-08-2023 by Cameron Cosgrove

Overview

Payroll paychecks are distributed according to your payment election of direct deposit or paper check.

Direct Deposit

Paychecks are credited to your bank account on payday. The actual time of deposit varies according to the banks practices. Contact your bank for more information. To enroll in or view your direct deposit, go to the UCPath Online Direct Deposit page:

Dashboard Navigation:

Income and Taxes > Direct Deposit

Menu Navigation:

Employee Actions > Income and Taxes > Direct Deposit

 

Paper Checks

Paper checks are mailed to the home address in UCPath and may take several weeks to arrive via USPS. To view or update your home address, go to the UCPath Online Personal Information Summary page:

Dashboard Navigation:

Personal Information > Personal Information Summary

Menu Navigation:

Employee Actions > Personal Actions > Personal Information Summary

 

Issues

If you have not received your paycheck (more than 2 days of check date for direct deposit and up to 2 weeks for physical checks mailed to an employee's home address via the USPS), please contact the Employee Experience Center (information below).

 

Additional Information

Job Aid: Add or Delete Direct Deposit

Job Aid: Update My Address

 

 

For additional assistance...

Call the UCPath Center 1-855-9UC-Path (1-855-982-7284), 8:00am - 5:00pm, Monday through Friday

Call the Employee Experience Center at (949) 824-0500, 8:30am - 5:00pm, Monday through Friday

Email:  EEC@UCI.EDU

Self-Service: https://uci.service-now.com/eec