This site requires JavaScript to be enabled

Safari (iOS) - Browser Troubleshooting

2.0 - Last modified on 04-07-2026 Revised by Paty Ruiz Gonzalez

1.0 - Created on 08-21-2021 Authored by Stephen Rico

62 views

How to enter Private Mode

  1. On your iPhone, iPad, or iPod touch, open Safari, then tap .
  2. Tap Private, then tap Done.
  3. A new private window appears. If you tap on the address bar, you will be informed that you are in private browsing mode.

How to clear Cache & Cookies

  1. From the home screen, tap the Settings button.
  2. On the Settings screen, scroll down and tap Apps then Safari button.
  3. Under the 'History & Website Data' section of the Safari screen, tap the button labeled Clear History and Website Data.
  4. On the confirmation pop-up, tap Clear History and Website Data. Your cache and cookies will be successfully cleared.